BLACK FRIDAY FAQ
Updated Black Friday FAQ 2024
1. How long will it take to process my order?
- Processing time is 2-6 working days. We’re working hard to ensure all orders are processed as quickly as possible during this busy period.
2. How long will delivery take after processing?
- Transit time is typically 1-2 working days within the UK, depending on your location.
3. Do you ship internationally?
- Yes, we ship internationally! Please refer to our standard FAQ for more details on international shipping times and costs.
4. Which courier do you use for shipping?
- We ship all orders through Royal Mail for UK deliveries, ensuring secure and reliable service.
5. Can I track my order?
- Yes, once your order is dispatched, you will receive a tracking number via email to monitor your delivery’s progress.
6. Are there any delays expected due to Black Friday?
- While we aim to meet our usual timelines, increased demand during Black Friday may cause slight delays. We appreciate your patience!
7. Can I change or cancel my order after it’s placed?
- Due to high order volumes during Black Friday, changes or cancellations are not guaranteed. Please contact our customer service team immediately if you need assistance.
8. What if my package is delayed or lost?
- If your package doesn’t arrive within the expected timeline, please contact our support team for assistance.
9. Can I use discount codes with Black Friday deals?
- Black Friday discounts are already applied, so additional discount codes cannot be used.
10. Who can I contact for help with my order?
- For any queries, please reach out to our customer service